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Retail Webshops

Selling via the internet is becoming increasingly important as a channel to market for retail organisations; and everyone has at least some form of website to showcase their product range and provide directions to the nearest store. Taking the step up from simply having a site with a contact number to actually processing orders and payments online is a significant one....but one which builds on basic B2B capability and one with which we at F4F are able to help.

The first things to consider are the design and usability of the Webshop: they alone can make the difference between the success and failure of the initiative. Our design team is able to help you present the concepts and values which define your organisation in an exciting and attractive format, and has the depth of experience to make it easy to buy online from your shop. We listen to your ideas, likes and dislikes, and present you with a choice designs which you can test out before committing to the next steps.

We then not only start to build the solution, but work in parallel on the interfaces which deliver the benefits of speed and efficiency to your operation; interfaces to:

  • a payment service provider, so that you can take payment by credit and debit card on the site
  • delivery organisations, so that they know what they have to collect and deliver by when
  • your own back office system(s), so that:
    • your product and stock information is always up to date in the shop
    • your pickers and packers can react swiftly to prepare new orders
    • every sale is recorded appropriately in your sales and accounts systems

All this information and more is passed across the B2B Platform which provides the backbone of the operation.

And whilst our technical team is busy turning design into reality, we will make available a project manager with the experience to guide you safely through the tasks, risks and dependencies to ensure that your site launch is a success.