WebSupplier
WebSupplier is a browser based system that enables suppliers to trade electronically with their customers via a web interface. Suppliers receive orders from their customers and send invoices and other documents via the same interface. To participate in WebSupplier, all you need is an internet connection and a web browser.
Instead of receiving orders via telephone, fax and email, orders arrive in the WebSupplier portal. WebSupplier then notifies the supplier by email or SMS that new orders have arrived, prompting you to open your browser and launch WebSupplier. Orders can then be viewed and processed within the WebSupplier screen with an invoice (or other response document) sent via the WebSupplier portal back to the customer. There is no need to print, post or email invoices and statements as these can all be be sent via WebSupplier.
Why use WebSupplier?
Large businesses increasingly need their suppliers and customers to trade with them electronically in order to lower operating costs, reduce errors and speed up the flow of information along the supply chain.
WebSupplier enables suppliers to meet the eBusiness needs of their customers in a simple, fast and cost effective manner that does not involve any IT systems work.
From the customer's perspective, WebSuppliers are more appealing to do business with than suppliers using manual (paper/fax/phone/email) systems, which are far more costly and error prone.
WebSupplier enables suppliers to capture some of the benefits of eBusiness in addition to supporting their customers business needs. Suppliers who use WebSupplier may choose to gain more eBusiness benefits by linking their accounting or other systems to F4F and fully automating their processes.
Benefits
- Invoices that customers receive from WebSupplier are, on average, paid faster than manual invoices due to automation, priority, validation and a lower error rate (less delays).
- Suppliers receive better quality orders with better quality data. WebSupplier orders all look the same, regardless of which customer they came from, so it is easier for staff to process WebSupplier orders.
- Orders and Invoices exchanged using WebSupplier generate significantly less errors. This means staff spend less time resolving and investigating errors and issuing credits. This allows more time to be spent on sales, service and other value adding activities.
- WebSupplier provides a full audit trail of documents. All orders and history are accessible to customer service and other staff - anywhere, at any time. WebSupplier is available around the clock, in the office, on the road and at home!
- WebSupplier helps you to improve relationships with customers. Not only can you align with the way that your customer wants to do business (where others may not), but richer information can be sent to customers such as order confirmations or shipment notes.
- One WebSupplier connection enables you to trade electronically with multiple customers.
- WebSupplier is easy to learn, does not require any IT system modification and is fully backed with F4F telephone and email support.
